Refund and Cancellation Policy

This Refund and Cancellation Policy ("Policy") applies to purchases made on the Camo website (https://www.camo.lv/), owned and operated by Camo.

1. Refund Policy:

1.1. Product Refunds:

• We offer a refund for products purchased on our website within 14 days of the original purchase date. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.

1.2. Event Ticket Refunds:

• Refunds for event tickets are subject to the terms and conditions specified for each event. Please refer to the specific event page or contact us for detailed information on event ticket refunds.

1.3. Digital Products:

• Digital products, including downloadable content, are non-refundable once the download or access link has been provided.

2. Cancellation Policy:

2.1. Product Cancellations:

• Orders for physical products can be canceled within 2 hours of placing the order, provided the product has not been shipped. If the product has already been shipped, the refund process will apply upon return.

2.2. Event Ticket Cancellations:

• Event ticket cancellations are subject to the terms and conditions specified for each event. Please refer to the specific event page or contact us for detailed information on event ticket cancellations.

3. How to Request a Refund or Cancellation:

3.1. Product Refunds or Cancellations:

• To request a refund or cancel an order for a physical product, please contact us at info@camolv.com with your order details.

3.2. Event Ticket Refunds or Cancellations:

• For event ticket refunds or cancellations, please refer to the specific event page for instructions or contact us at info@camolv.com.

4. Processing Time:

4.1. Product Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 14 days.

4.2. Event Ticket Refunds:

• Event ticket refund processing times may vary based on the specific event. Please refer to the event page or contact us for more information.

5. Contact Information:

If you have any questions about our Refund and Cancellation Policy, please contact us at [info@camolv.com].

6. Changes to the Policy:

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.

This Refund and Cancellation Policy was last updated on 17.02.2024.